MDP on “Effective Interpersonal Skills at Workplace”

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Jaipuria School of Business (JSB) organised an MDP on “Effective Interpersonal Skills at Workplace” on 9th December 2017. The resource persons for the MDP were Ms. Reena Singh, Founder of Ananta Intellect Pvt. Ltd.; Dr. Timira Shukla, Dean, JSB and Prof. Yusuf Mehdi, Assistant Professor, JSB. The programme commenced with the ceremonial invocation of Goddess Saraswati. The Director, JSB, Dr. SK Mahapatra welcome the participants to the programme and wished them best of luck. In his address, Dr. Mahapatra, talked about the importance of developing effective interpersonal skills to survive in the fast changing world. Prof. Yusuf Mehdi further discussed the importance of interpersonal communication skills and elaborated how these skills help build interpersonal relationships which are the primary ways to get things done and to make sense of whats happening around us. He further talked about the essentials for forming interpersonal relationships. Prof. Mehdi also discussed about various types of communication styles and how knowing the communication styles of the team members helps the leaders take effective decisions.

The next session was conducted by Dr. Timira Shukla, who emphasised the importance of listening in developing relationships. Dr. Shukla gave a few exercises to the participants which were indeed very interesting and intriguing. The message was clear – be an effective listener to be an effective speaker.

The post lunch session was conducted by Ms. Reena Singh who very beautifully delineated the basic nuances of a very interesting topic i.e. Transactional Analysis (TA). TA is a psychoanalytic theory and method of therapy wherein social transactions are analyzed to determine the ego state of people as a basis for understanding behavior. Ms. Singh also elaborated the three ego states in TA which affect the behaviour of every human being directly or indirectly. The sessions were remarkably interactive and informative. In the end, the participants were awarded the certificates of participation. The participants also expressed their gratitude to the resource persons.

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